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Luxury Holidays

Being ignored is worse than being misunderstood

When something happens or goes so badly wrong, its hard to deal with on your own. Even if its just talking to someone who doesn’t know anything about you, just talking helps. The travel industry is currently in its worse ever crisis, and yes we have been through a few. We’re a resilient bunch, and […]

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Luxury Holidays

Who would want to be a travel agent?

Who would want to be a travel agent? Who wouldn’t want to be some might say, all the glamour and carefree lifestyle ‘swanning off’ around the world. Yeah, really? It is in times like this we consult with our therapist, when the impossible bears upon our shoulders. Not really easy or practical to do that […]

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Airlines

EasyJet’s online system is so frustrating for Flight Club or Plus members…

In 2019 I have travelled more with easyJet than I ever before, and that was really a choice – convenience of flying from my local airport than travelling to the other side of London (at least most of the time). In all honesty, easyJet are fine. They get you to where you are going mostly […]

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Luxury Holidays

More needs to be done on single-use plastic abroad

I’m in Tenerife for a few days, in fact longer than I usually spend here and that has opened my eyes more to the environment around me and how other tourists act whist abroad. I am no activist, although I believe in ‘doing the right thing’. The recent highlighting of the use of single-use plastic […]

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Luxury Holidays

‘Selling travel is a profession’ – Maintaining and Improving Standards

‘Selling travel is a profession, not just a hobby.’ – Derek Jones, UK CEO of DerTouristik, June 2019 From years of experience in selling travel, I know it isn’t easy. You have to be thoughtful, truthful, caring, understanding, patient, focused, enthusiastic, confident, transparent, unique, a great storyteller, a great listener and adapt to any situation. […]

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Airlines

Could EasyJet introduce ‘Business Class’?

EasyJet and ‘Business Class’ are not what you expect to find next to each other in a sentence, but it could be happening as part of a wider push to create loyalty which includes a new loyalty scheme. EasyJet already has three products, confusingly easyJet Plus both refers to the onboard ‘upgraded’ product and the […]

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Airlines

Mint to the Core…

It should come as no surprise that JetBlue are launching service to London, the worst kept secret in the airline and travel industry, after several years of speculation. Yes, I did call it that the announcement would be small, forced by the need to convert orders to the A321LR from the regular neo, along with […]

Categories
Adventures

More than Ancient Relics: Athens and Nafplion

Would you like a weekend with ancient relics? That isn’t something I would normally jump at the chase to do, but this was something rather different. Despite having travelled extensively around Europe, Greece is somewhere I have spent very little time, yet is one of the most historical and well visited short haul destinations. Thanks […]

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Airlines Luxury Holidays

Cheaper doesn’t mean better

People often ask me why they should book with a travel agent, when booking online is cheaper. Its the same as people asking me if I do ‘deals’, in which my response is no, I ‘do’ holidays. Neither is it the case that travel agents should be cheaper as there is so much more than […]

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Airlines

My take on flyBe/Virgin/Stobart – ‘A little less convolution, a little more action please’

It has been a few days since the announcement that a consortium which includes Virgin Atlantic and the Stobart Group disclosed they are to purchase flyBe. While not unexpected following a bid last year, the price they are expected to pay is and there in lies a problem. Flybe have been in trouble for a […]